Principle Keyword: KAIZEN, UNIQUE PROJECTS
Kaizen advocates and adheres to a business philosophy of bringing continuous improvements in work practices, quality, and productivity. In this piece, we specifically dwell on the application of Kaizen in unique projects. Since in this article we focus on unique projects, we have taken its application in the provision of continuous improvements in hospital operations.
Streamline the workflow
Streamlining the workflow is needed in order to pay effective attention to arrest the slowing down of work. In the case of hospitals, life-threatening emergencies can occur if either the equipment or staff start in the wrong place as it can prove to be fatal. Using Kaizen with creative visual workflow with signs, coding, label, and marking of the floor can avoid such costly mistakes. As it is now possible to locate timely where the equipment would have to go or the medical staff to be deployed when that is the need of the hour.
Apply Kaizen for the complaint review process
The burden on the workload, especially of the nursing staff increasing in an alarming manner that has been further accentuated by the outbreak of Covid19. The case processing times have substantially increased causing a risk to the patients.
By applying a continuous improvement (CI) under Kaizen, it is possible to increase the case resolution time. Kaizen encourages and facilitates the creation of the staff to resolve issues bring the desired results through incremental changes.
Enhance care delivery
As the need for clinical interventions has been increasing. Kaizen offers opportunities to involve the physicians in an integrated manner with Kaizen quality programs. When their involvement transcends beyond that of consultative roles, it is possible to achieve success in health care projects. In particular of those, that hitherto have been involving primarily nurses and administrative staff. Since this requires a cultural transformation as well. It is necessary to integrate Kaizen with leadership development with in-house quality improvement experts.
Improve patient flow
Many of the hospitals, more so with reference to developing countries, are confronted with irate patients being frustrated due to the abnormal times they have to wait. Causing a negative impact of their perceiving more illness and consequent dissatisfaction. It also exerts unusual stress and hardship on the staff members. Application of Kaizen can through a flow chart and visual guide can produce welcome outcomes offering relief both to the patients as well as staff.
Improve emergency care
Emergency care has to achieve the twin objectives of saving the life of the patients through speedy service. And keep the cost of the service affordable. Wastes can occur in an Emergency Department without even being visible. For instance, a critical patient having been put to duplicating a test, which can result in loss of valuable time and an increase in the cost.
Kaizen can eliminate such wastes. It does this by not pushing the work completed to the next step but by pulling up work when it is ready to be processed at the next step. The advantage Kaizen offers is that the work does not pile up. Which is accomplished with the identification of problems, understanding of the causes, and application of solutions.
This article illustrated the immense utility the application of Kaizen offers for unique projects with hospitals as a case in point. whatever may be the field of business you are in, projects invariably work under constraints of cost, time, and scope. Whoever may be the end-user of your business, their expectations are key to a project. For successful project management that results in the building and achievement of quality, calls for combined and synergistic use of lean, agile, and Kaizen methods. For this, we need to understand Kaizen cannot be looked at as a standalone tool. But is a part of a bundle of concepts, methods, and tools. Whose origin traces to the Toyota Production System, (TPS), and the deep-rooted production philosophy of Toyota Motor Corporation.
Keywords: KAIZEN, STAFF, PATIENT, APPLICATION, INCREASE, HOSPITAL, QUALITY, IMPROVEMENT, EMERGENCY, UNIQUE